Legal notice
Seller
SHIKEN Co., Ltd.
Representative in Charge
Takahiro Ikejiri
Address
2-5-6, Teradacho Tennoji-ku, Osaka, 543-0045, Japan
Phone number
+81-6-6774-0051
For inquiries, please contact us by email whenever possible.
Email Address
kkshiken@kk-shiken.co.jp
Support Hours
Monday – Friday
9:00 AM – 5:00 PM (Japan Standard Time)
Closed on weekends and Japanese national holidays.
Email inquiries received outside business hours will be answered on the next business day.
Selling Price
Prices are displayed on each product page.
Shipping Fee
Free shipping on all orders within the United States.
Additional Charges (Other Than the Product Price)
Shipping fees are displayed during checkout.
Customers are responsible for any customs duties, import taxes, or other fees imposed by their country, if applicable.
Product Delivery Period
Orders are typically processed within 1–2 business days and delivered within 3–7 business days within the United States.
Payment Methods and Timing
Credit Card
Shop Pay
Payment is processed at the time the order is placed.
Billing timing depends on your payment provider.
Return Period
Within 30 days after delivery.
Refund Policy
Except for defective products or shipping errors, returns or exchanges are generally not accepted.
Unused and unopened products may be eligible for return within 30 days after delivery.
Please contact us by email before returning any item.